Cambourne: 01954 710700


Find out how we can get the best price for your home.


1. Accurate and Honest Valuation

Our experienced team has a comprehensive knowledge of the local market to ensure we achieve the best possible price for your property.

We aim to share our knowledge to give an accurate valuation. We will not deliberately over value your home purely to obtain an instruction as this unnecessarily prolongs the selling process and inevitably leads to large price reductions to achieve a sale.

Pricing right from day one is key: ‘On average properties on Rightmove get twice as many views in their first week of marketing compared to their third or fourth week of marketing’

2. Preparing Your Property to go on the Market

Expert advice on home presentation: if necessary, we can help prepare each room prior to photographs and viewings.

Anti Money Laundering Regulations – 19th April 2018 – 5th Directive: in accordance with the latest regulations, you need to provide Malcolms with photographic ID in person, proof of residency and proof of ownership before we can place your property on the market for sale. All these documents will also be required by your legal representative.

Preparing the legal work: we can obtain competitive quotes for you from our recommended solicitors. This will help gauge the cost of moving and get ahead with the legal work to aid the sale process.

Kitchen table set with cutlery, plates and glasses
Strategy box

3. Marketing Your Property

We will work with you to create a personalised marketing strategy to highlight the features of your home to maximise its selling price.

Presenting Your Property: 

Professional Photography

We are accredited members of the Property Photography Academy, professionally trained to take outstanding property photos.

We use digital SLR cameras with wide angle lenses to capture each room at its best.

Our use of elevated photography will ensure your property stands out from the competition.

Stunning photography sells homes.


Interactive Floor Plans

Our interactive floorplans enables buyers to open up pictures within the floorplan.Research shows that nearly half of buyers will discard a property on a web search if there is no floorplan.

Floorplans are an integral part of the marketing process.

Why waste your time preparing for a viewing, when the buyer does not know the room layout of a property or connectivity of the rooms.


Property Particulars

We take great care capturing the attention of potential buyers with detailed text and accurate information about each room, the outside space and locality.
Once we have obtained your approval of these particulars, they will be and used for all our online marketing.

Audio Tours and Property Videos (on request)

Property audio tours and videos are the latest in property marketing...
they can bring your home to life and increase click through rates online. However, we realise that they are not to everyone’s taste so they can be created for your property on request.

Targeted Marketing:

Preferential Waiting List

We have a Preferential Waiting List of qualified buyers in a position to proceed.
Before your home is exposed to the open market, we contact suitable waiting buyers in a position to proceed and give them first option to view. This can enable a quick sale at maximum price.

Powerful Market Exposure:

Extensive Online Marketing

Your property will be advertised on our own website and on online property portals:
right,,,,, and now

If necessary, we can further enhance the marketing of your home by showcasing it as a Premium Listing, or Featured Property on rightmove, or on our website as Office ‘Property of the Week’.

We differentiate your home from the countless houses on crowded property portals with stunning images, interactive floorpans and attention to detail.

Connecting you to more buyers.

Open House Event Sign

4. Accompanied Viewings, Instant Feedback & Open Houses


Accompanied Viewings – All arranged viewings  are accompanied by an experienced member of our team. We will provide you with instant feedback straight after the viewing, and then further feedback within 48 hours  

Open House – We understand that if you have young children or hectic lifestyles, it may be more convenient for you to take advantage of our open house service. If you choose to have an Open House, we will proactively market your property for the initial 2 weeks prior to the Open House event. This approach can be a powerful tool in creating enthusiasm in the market and achieving an early sale. 

5. Customer Care


Vendor Care – We understand how important it is to keep you informed every step of the way. In addition to instant feedback from viewings,  we will contact you at least once a week to discuss all aspects of the marketing strategy and agree on the way forward. If after 4 weeks your property remains unsold, we will meet to review, and agree, the strategy for the following month. 

Support from the whole Team – At malcolms, we all take responsibility, so there will always be someone on hand to give you updates and answer any questions you may have about your move. 


Hands touching
Scales balancing money and a house.

6. Negotiating the Sale


Once an offer is made, we investigate the buyer thoroughly to check that finances are in place. If a chain is involved we will make contact with the appropriate seller to make sure there is a proceedable buyer at the bottom.  As soon as we have this information, we  can arrange to meet and discuss how we can negotiate the optimum price for you.

7. The Conveyancing Process


Once a sale is agreed, we are dependent on the solicitors completing the legal work. We will chase them on a weekly basis and update you on the latest situation.

If we cannot contact you, all our notes will be able on your vendor login online (My malcolms).

Please be aware that if you haven’t already instructed a solicitor it is important to choose one as soon as possible, provide them with the required identification and fill out your property information form. It is usually only once this has been sent back to your solicitor with any fees they have requested that a Contract will be sent to your buyer. Without the contract, your buyers’ solicitors will not start any of the legal process.


Bunch of keys on wooden table

8. Your Moving Day


Once you have exchanged contracts we can advise on removals to suit your needs and liaise with your buyer regarding key collection upon legal COMPLETION.

At malcolms, we want your move to be as stress free as possible. If you have any questions please do not hesitate to contact us.


House logo of Property Photography Academy
Key logo of National Association of Estate Agents
Logo of the The Property Ombudsman

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