Our Marketing Package
Customised to your home and your needs.Professional Photography
Whole Team Support
-All of our staff will be able to talk enthusiastically and knowledgeably about your property
Interactive Floor Plans
-Research shows that nearly half of all tenants will discard a property on a web search if there is no floorplan. Floorplans are an integral part of the marketing process
Accompanied Viewings
-After the viewing, we will provide you with instant feedback so that you are not kept waiting.
Property Videos (on request)
-They can bring your property to life and increase click through rates online.
-However, we realise that they are not to everyone’s taste so they can be created for your property on request.
Open House
WHY USE MALCOLMS?
INFORMATIVE VALUATIONS
We’re fully informed on the market, so we can inform you.
We use our extensive market knowledge of housing prices in your locality to accurately value the monthly rental income of your property.
We will always explain to you our reasoning, so you can be confident the price is right.
But, it’s not just a Valuation…
…It’s a Moving Meeting.
We also:
– Provide advice on preparing the property for the market and how to add value to it.
– Discuss pricing and marketing strategies, in relation to what is working best in the current climate and local area.
– Work with you to create a time frame to suit you. If the property is already rented, we want to minimise the void period. If it’s currently your home and it’s the first time you are renting it, then you don’t want to feel under pressure to move out too quickly .
Our Moving Meetings are free, friendly and without obligation.
CUSTOMISED CARE
Convenient Communication
We communicate with you in whichever way suits you best – in person, by telephone, by e-mail and by text- when you want, as often as you want.
Personalised marketing strategy
We work with you to create a marketing strategy that is customised to your property and your needs.
Your property – We consider the type of property and area to create an optimum strategy, that will maximise market impact and results.
Our whole team is involved in your move to support you throughout the entire process.
My Malcolms
Dedicated expertise at your fingertips 24/7.
EXPERT ADVICE
On hand advice from our directors.
Local knowledge and expertise is really important when valuing and renting your property. That’s why our staff live locally, have a detailed understanding of regional marketing trends and can provide expert guidance to prospective tenants about the area.
Property experts: all our staff have been professionally trained and qualified through ARLA PropertyMark
We believe in what we do and say. You can call us any time for honest advice. We’d love to help you.
TRULY PROFESSIONAL
As truly professional agents, you can always trust us. We have been in the property profession since 1986 (yes, we’re that old!). We have experienced the highs and lows of the property market and being independent we can adapt quickly to market changes.
We follow the Property Ombudsman’s Codes of Practice which set the standard expected from property professionals. For our complaints procedure read more.
INDEPENDENT AGENT
As an independent agent, we are able to have a more proactive approach.
-We anticipate changes in the local market.
-We quickly adapt to changing market trends.
-We can make instant decisions for your benefit.
Family owned and run, we act with compassion and have a personal approach that often escapes the corporates. We are all active members of the local community, with in depth lived knowledge and experience of the local area.
We thrive on repeat business and customer satisfaction.
We practice what we preach.
In the modern day a good level of customer service is hard to find, and it’s astonishing really. However, Malcolm’s have proved that not everybody is the same. My Grandfather passed away on the 10th December 2014, and at a time where everything has been traumatic to say the least, we’ve not been treated all too well by many people, but that was not the case here.
From the moment we stepped foot in the door we were welcomed, and you’re often offered a hot drink and the time to discuss your needs, which is something we rarely see in this fast paced world. On many occasions I’ve walked past their offices, or seen them on the streets, and they’ve been nothing but welcoming and helpful.
Sometimes you find that you’re not told every little detail when completing a lengthy process, but they’ve walked and talked me through every detail and every decision, and that’s something that they should be commended for. On top of that, they’ve taken my life in to account, understanding that I’m also busy, and they, as have I, have worked together to make things fit together for the both of us.
It’s been a hard time for us with our grieving, but without this huge help, I’m not sure that we could have got my Grandfather’s flat prepared, for sale and sold.
Malcolm and the team are truly one you should turn to, whatever the circumstance. You won’t regret it, I know I didn’t.